- Item Type: Carpets
- Material: Plush Fabric
- Technics: Machine Made
- Shape: Rectangle
- Wash Style: Mechanical Wash, Hand Wash
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thanks you item Received It's very nice,
Cool mat, come without creases all fine, no smell
it was really Good and very soft.took a bit of time before arriving but it was worth the time waiting
Shipping very fast the carpet is finite But very soft satisfied with the purchase
Very soft and fluffy
Very good and fast shipping
Very light and soft But came with a stain
its perfect !!! i love it. shipping super fast . thank you.
The color and not as I thought The commende white but my sent a lemon color.
Took nearly if not all five days to process the order then another three weeks or so to receive the rug. The color is ivory or off white. It is extremely soft but I would not call it super thick or plush. The thing that Almost made me give three stars is the short hairs along the edges of the rug. In some areas you can see the white ribbed edge which makes it LOOK cheap in my opinion. I combed the longer hairs toward the edge to cover this as much as I could but some areas the hairs are just too short. If you are ok with that little quirk the. I would still recommend the rug for the size and price.
Thank you store very soft and good color really beautiful
Very nice and soft. But is very thin. Quality Adjusted the price.
Beautiful, light and soft. Happy my Purchase.