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Super Soft Living Room Rug

15 reviews
100% of buyers enjoyed this product! 1093 orders
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  • Item Type: Carpet 
  • Material: Polyester
  • Features: Home Decor, Carpets, Rugs, Home Decoration, Home Furnishing

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.

How long does shipping take?

Shipping time varies by location. These are our estimates:
Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Central & South America 15-30 Business days
Asia 10-20 Business days
Africa 15-45 Business days
*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Home Kitchen items (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of https://homekitchenitems.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

Real customer reviews

15 reviews
100% of buyers enjoyed this product!
5 stars
(12)
4 stars
(3)
3 stars
(0)
2 stars
(0)
1 star
(0)
Buyer
Review
verifed buyer
9 Jan 2019 15:02

Its more gray than purple but I love it

verifed buyer
7 Jan 2019 18:49

All match the description, very soft)

verifed buyer
6 Jan 2019 05:11

Very soft, good material. THE color in the pictures was strange because of my camera.

verifed buyer
5 Jan 2019 13:05

The color is more purplish-what you see in the picture

verifed buyer
5 Jan 2019 06:13

Excellent mat, delivery fast!

verifed buyer
4 Jan 2019 09:03

correct, but look cheaper than the picture

verifed buyer
4 Jan 2019 07:29

Long shipping and delivery, and in general all good

verifed buyer
4 Jan 2019 03:54

Really soft and beautiful, quite fast delivery. I could recommend!

verifed buyer
4 Jan 2019 01:20

Amazing Rug super fast delivery

verifed buyer
4 Jan 2019 00:18

All garazd

verifed buyer
3 Jan 2019 15:28

Accurate description! I bought 2 for the sides of the bed, it is very warm and pleasant, Padded, insulates well I use. It has taken some, just a couple of weeks to Spain, tightly wrapped in plastic, looks like something deformed to d It is pack But D It is it regains its flat shape, the hair It is long but not It is so It is P It is or as seem in the photos But D It is -Then It is very warm and nice by its price It is perfect, Have not paid custom houses as it is very economical. Recommend.

verifed buyer
3 Jan 2019 09:25

Very soft, despite coming bent has been stretched perfectly and unmarked. Expected in quality-price ratio.

verifed buyer
3 Jan 2019 03:36

Slippery but ok

verifed buyer
1 Jan 2019 21:16

Good goods. Thank you very much. Hope pile will look just as good in the future

verifed buyer
31 Dec 2018 13:49

everything is perfect. the rug came in time. I recommend this store 100%.

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